Responsible Gaming
Gaming Should Be Entertainment
At Woy Woy Roosters, we believe that online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Set a budget you can afford to lose and stick to it. Remember, the house always has an edge, and outcomes are determined by random chance.
Age Verification
Online pokies are strictly for players aged 18 years and over in Australia. If you are under the legal gambling age, please do not participate. Woy Woy Roosters is committed to responsible service and will verify your age before allowing access to gaming.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Gambling more often or with larger amounts than intended
- Chasing losses by gambling more to try to win back lost money
- Hiding gambling activity from family or friends
- Feeling anxious, irritable, or guilty about gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to gamble or gambling with borrowed funds
- Neglecting work, study, relationships, or responsibilities due to gambling
- Attempting to cut down or stop gambling without success
- Experiencing financial difficulties related to gambling
- Lying to others about the amount of time or money spent gambling
Self-Help Tools & Features
We provide tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period.
- Loss Limits: Restrict the amount you can lose during a gaming session or week.
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent.
- Session Limits: Set time restrictions for your gaming sessions.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break.
To access these tools, visit your account settings or contact our customer support team.
Support Organisations & Helplines
If you or someone you know needs help with problem gambling, please reach out to these trusted organisations:
Australia
- Gambling Help Online — Free, confidential online support and counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call) - Lifeline Australia — Crisis support and counselling
Phone: 13 11 14 (24/7, local call)
United Kingdom
- GamCare — Free support and counselling for problem gambling
www.gamcare.org.uk - GamStop — National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Help and referrals
www.ncpgambling.org
Phone: 1-800-522-4700 (24/7, confidential)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal health education centre
www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a real issue, but support is available. If you are struggling with your gambling or concerned about someone else's gambling habits, please don't hesitate to contact one of the organisations listed above. Seeking help is a sign of strength, and trained counsellors are ready to assist you confidentially and without judgment.
Your wellbeing is important to us. Gamble responsibly.